A: No — never. We're month-to-month on all recurring services. Cancel anytime, for any reason, with no penalty. The companies that trap you in contracts do it because they know their service won't keep you otherwise. We keep customers because of results

A: We offer same-day service for most areas in Essex County. When you submit the form, our team calls you within 5 minutes to confirm your appointment.

A: It's real. Your first treatment for any primary service is $39*. No hidden fees. We'll walk you through everything before we start, and you only pay what we quote.

A: We use EPA-registered products applied by a licensed NJ pesticide applicator. Products dry in approximately 30 minutes — after that, kids and pets can return to treated areas. If you have specific concerns (organic options, sensitive landscaping), just mention it when you call — we have natural/low-impact options available.

A: Yes. Natural product upgrades are available for mosquito, tick, perimeter pest, and general pest services at a small additional cost per visit. 

A: Call us. We come back. No charge. No blame. Our job is a result — not just completing a visit. If a treatment didn't hold the way it should have, that's our problem to fix, not yours to live with.

A: That's the most common thing we hear. The difference is accountability. Tim Norsworthy — NJ licensed applicator, biology background, Millburn resident — is the person who picks up the phone and the person who shows up. You're not dealing with a call center in another state. You're dealing with your neighbor. If something's wrong, Tim knows about it before you do.

A: We serve Essex County and surrounding areas — including Millburn, Short Hills, Livingston, Montclair, Maplewood, South Orange, West Orange, Verona, the Caldwells, and 20+ more cities in Essex, Morris, and Union Counties. Text or call us to confirm your address is in our zone.